FREQUENTLY ASKED QUESTIONS

The Mobile Showrooms are only available for businesses in the Perth metro area.

If you go to our bookings page, you can enter in your details and your preferred day of visit. Enter in any other information we may need, such as your opening hours, access restrictions or additional contact information. We will get back to you detailing the day and time of our visit. Alternatively, you can ring one of our Sales Representatives direct and they will be able to talk to you in more detail about your requirements.

No, the showrooms and our sales team are only available to visit business addresses.

Yes you can. Pop in to 6 Jones Street O’Connor and we will be happy to help you. Our opening hours are between 7am and 3.30pm Monday to Friday, excluding public holidays.

You can call us to place an order over the phone between 7.30am and 3pm Monday to Friday, or contact us here to talk to one of our sales team about your requirements.

If you know what you need, you can now order and pay using our online Shopping Cart. Simply add the items you require to your cart, submit an order and pay online with your credit card. The order will be received by our office; it will be despatched once we have received your payment.

Simply contact us here and one of our sales team will get back to you.  We can either advise you of a similar product that we have in stock, or order in exactly what you need based on your specific requirements or preference.

Existing account customers are able to be registered so that you can order and pay with a Purchase Order number. Just call our office or contact us here to request online account access. Add the items to your cart, your shipping (or pickup) preferences and enter your purchase order number.  The order will be received by our warehouse which is where your contract pricing will apply, and despatched asap. At the moment only list price will appear when you login and order.

If you register yourself as a normal online customer, we can transfer your registration type to account customer – otherwise you will be asked to pay upfront with your credit card.

We offer 30 day trading accounts for Australian businesses; this is primarily for those companies who wish to deal with us as a preferred supplier. Your first order must be paid up front.  A credit account application form will be sent to you upon your request to setup a trading account. You can contact us here to request a credit application form.  Accounts will be approved based on 3 trade references and independent credit checks. Approval is discretionary. Once your application for credit has been approved, you will be issued a monthly statement. Payment is due 30 days from EOM of date of invoice.

Safety Zone Australia are a CreditorWatch member. Accounts not paid within terms may have a payment default registered against them, affecting your ability to access credit from other suppliers in the future.

We use the EWay payment gateway to ensure that your credit card payments are secure. We accept all credit cards including Visa, Mastercard, Diners Club & American Express.

A couple of things can cause the website to behave strangely or display in an unformatted way. If you are using an old version of a web browser, you will need to update it. Quite often, the older versions are no longer supported as they have security flaws that have been fixed in later versions. It can sometimes be easier to delete the old browser and reinstall the new version if you find you cannot upgrade.

Clearing your browser cache can also help.  As we update the website, you may have stored an older copy (cached) on your hard drive – this will load instead of the new version, and you may not have access to new and updated features.  This also applies for mobile devices eg Iphones using Safari should clear the Safari history if they find the incorrect images are being displayed for products, as that is a known caching issue. Any other issues email our support team at support@safetyzone.com.au .

We care about getting the right products to you,
wherever you are in Australia!